Privacy Policy

1. Introduction

VoxStories ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered audiobook creation platform ("Service"). By using VoxStories, you consent to the data practices described in this policy.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account (name, email address)
• Sign in through OAuth providers (Google, Facebook)
• Subscribe to a paid plan (billing information processed by Stripe)
• Participate in our affiliate program (payment information)
• Contact us for support or feedback

2.2 Content and User Data

When you use our Service, we collect and process:

• Books, chapters, and written content you create
• Audiobooks and audio files you generate
• Videobooks and video content you create
• Book covers and images you generate or upload
• Voice preferences and settings
• AI prompts and interactions with our writing assistant

2.3 Usage Data

We automatically collect information about your interaction with the Service, including:

• IP address and device information
• Browser type and version
• Pages visited and features used
• Time spent on pages and navigation patterns
• Error logs and diagnostic data
• Usage statistics (character count, generation requests, etc.)

2.4 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision

• Create and manage your account
• Process AI-powered book writing with GPT-5
• Generate audiobooks using AI voice synthesis
• Create animated videobooks for YouTube
• Generate book covers using AI
• Store your files on Cloudflare R2 infrastructure
• Provide writing assistance and AI chat features

3.2 Account Management

• Authenticate your identity and manage sessions
• Process subscription payments through Stripe
• Track usage limits and quota enforcement
• Manage affiliate program participation and payouts
• Send transactional emails and notifications

3.3 Service Improvement

• Analyze usage patterns to improve features
• Debug technical issues and optimize performance
• Develop new features and services
• Conduct research and analytics

3.4 Communications

• Respond to your inquiries and support requests
• Send service-related announcements
• Notify you of changes to our Terms or Privacy Policy
• Send marketing communications (with your consent)

4. Data Storage and Security

4.1 Cloudflare R2 Storage

All your files, including books, audiobooks, videobooks, covers, and other media, are stored on Cloudflare R2 infrastructure. By signing up and using VoxStories, you acknowledge and consent to having your files stored on Cloudflare R2. Cloudflare maintains industry-standard security measures to protect your data.

4.2 Security Measures

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit using HTTPS/TLS
• Secure authentication with bcrypt password hashing
• OAuth integration for secure third-party authentication
• Regular security audits and updates
• Access controls and permission management
• Database encryption and secure connections

4.3 Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. You may delete your content at any time, and we will delete your data within a reasonable timeframe after account deletion, except where we are required to retain it by law.

5. Third-Party Services and Data Sharing

5.1 Third-Party Service Providers

We share your information with third-party service providers to operate our Service:

• Cloudflare R2: For secure file storage and delivery
• OpenAI: For GPT-5 powered text generation and writing assistance
• AI Voice Providers: For audio generation services
• Stripe: For payment processing (they handle your payment information directly)
• Google OAuth: For authentication services
• Facebook OAuth: For authentication services

By using VoxStories, you consent to your data being processed by these third-party services as necessary to provide our Service. Each service maintains its own privacy policy and data practices.

5.2 AI Content Processing

When you use our AI-powered features, your content is sent to OpenAI's GPT-5 for text generation and to various voice providers for audio synthesis. We recommend reviewing OpenAI's privacy policy and data usage practices. Your content is processed solely for the purpose of generating your requested output.

5.3 We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We only share data as necessary to provide and improve our Service.

6. Your Rights and Choices

6.1 Access and Control

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Data Portability: Request a copy of your content in a portable format
• Withdraw Consent: Withdraw your consent for data processing where applicable

6.2 Content Ownership

You retain full copyright ownership of all content you create on VoxStories. You can download your audiobooks, videobooks, and other content at any time. You may also delete your content whenever you choose.

6.3 Marketing Communications

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or by updating your account preferences. Note that you will still receive transactional emails necessary for the Service.

6.4 Account Deletion

You may delete your account at any time through your account settings or by submitting a data deletion request. Upon deletion, we will remove your personal information and content from our active systems within a reasonable timeframe, except where retention is required by law.

For detailed instructions on how to delete your account and data, including for Facebook login users, please visit our Data Deletion page.

7. Children's Privacy

Our Service is not intended for children under the age of 13 (or 16 in the European Union). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using VoxStories, you consent to the transfer of your information to Cloudflare R2 infrastructure and other service providers, which may be located in different countries.

9. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, disclose, and sell
• Right to delete personal information we have collected
• Right to opt-out of the sale of personal information (we do not sell data)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at support@voxstories.com.

10. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making and profiling

We process your data based on your consent, contractual necessity, legal obligations, or legitimate interests. To exercise your GDPR rights, please contact us at support@voxstories.com.

11. Cookies Policy

We use cookies and similar tracking technologies for:

• Essential Cookies: Required for authentication and basic functionality
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Understand how users interact with our Service
• Session Cookies: Maintain your login session

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of the Service.

12. Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law. We will take immediate steps to mitigate the impact and prevent future incidents.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated Privacy Policy on this page
• Updating the "Last Updated" date at the top
• Sending you an email notification (for significant changes)

Your continued use of the Service after changes are posted constitutes your acceptance of the updated Privacy Policy.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

VoxStories Privacy Team
Email: support@voxstories.com
Subject Line: "Privacy Inquiry"

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.